Ordering online
Ordering online with us is easy, secure and convenient - 24 hours a day, 7 days a week .
Use the categories section on the the main shop page
You can view more details about each product by clicking on the picture.
When you are happy with your selection click on the 'add to basket' button to add the item to your shopping basket.
Follow the onscreen instructions to complete your purchase.
A unique benefit of paying with one of our Secure Payment Processing Partners is that we receive payments without ever seeing your financial details.
Security information
Please note Cards, Candles & Karma do not sell wholesale
We do not cold call business or individuals, if you receive any correspondence claiming to be from Cards, Candles & Karma you are unsure about please contact us immediately via our contact us page of the website.
Orders can only be placed via our website, we do not accept orders via post or phone calls for security reasons.
Once you place an order with us you will receive a confirmation email - if you do not receive this email please contact us to confirm your order is being processed by us
Your online security is important to us.
Payment
We accept 3 types of payment:
How secure is this store?
This store uses Paypal, Google Checkout & Nochex for payments, these payment partners automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Just click on the payment type you wish to use and follow the instructions.
Paypal
YOU CAN MAKE PAYMENT WITH ALL MAJOR CREDIT / DEBIT CARDS USING PAYPAL
YOU DO NOT NEED TO HAVE A PAYPAL ACCOUNT TO PAY BY PAYPAL SEE BELOW
At present we accept payment via paypal, google checkout and nochex
There is no surcharge for using paypal.
All major credit and debit cards can be used through paypal securely
Pay instantly online through paypal without having to share your financial information with us.
Paypal is a quick and easy way to pay, if you do not have a paypal account you can still pay using your credit or debit card without having to sign up for a paypal account.
How to pay via paypal if you have a paypal account
When you go through to the checkout you will be taken to a secure paypal page.
If you have a paypal account sign is as normal.
How to pay via paypal with a credit card if you do not have a paypal account
If you do not have a paypal account use the left panel of the paypal page, enter your credit/debit card details,please check that your name and address is the same as your credit/debit card billing address, you can change the address boxes that do not match.
Once all your details are correct click on 'Review order & Continue'
Occasionally payment isn't authorised ,this is usually caused by an error in the billing address or credit card details.
Google Checkout & Nochex
Once you have made your purchase you will be given 3 options to pay:
1. Paypal 2. Nochex 3. Google Checkout
Just click on the icon of your chosen method and you will then be taken to the secure site payment choice of your payment method ie: Google Checkout or Nochex.
Delivery
Items are usually posted within 24 hours of receipt of payment. In most cases all orders placed before 11am will be posted the same day.
If this should differ for whatever reason you will be advised by email.
This 24 hour rule does not apply to weekends and bank holidays.
We always use Royal Mail 1st Class Post .In all cases you will be emailed of date and time of posting of your order.
Our website has been set up to make it easy to get a postage cost so no need to email us for combined postage charges(and no need to hang around waiting for our reply), the website will do it all for you combining the postage by weight.
Postage charges are detailed below by weight.
Royal Mail class a large packet as over 353mm(L) x 250mm (W) x 25mm (D)
Our delivery charges are below:
| Postage up to 100g |
£1.40 |
| Postage 100g - 250g |
£1.75 |
| Postage 250g - 500g |
£2.25 |
| Postage 500g - 750g |
£2.80 |
| Postage 750g - 1kg |
£3.40 |
| Postage 1kg - 1.25kg |
£4.60 |
| Postage 1.25kg - 1.5kg |
£5.25 |
| Postage 1.5kg - 1.75kg |
£5.95 |
| Postage 1.75kg - 2kg |
£6.70 |
| Postage up to 4kg |
£8.30 |
PLEASE NOTE: Should your order weigh over 4kg we have the right to send your items by other means of delivery this will either be Royal Mail Standard Parcel or Courier Service - our highest postage rate still remains £8.30 should an alternative delivery service be used. Please contact us if you require any further information.
